How to set up L2TP VPN on iPhone/iPad/iPod

Prepare

Please get your VPN account information from your VPN service provider.

It should includes:
  • VPN Server Address (usally a host name or ip address)
  • VPN username
  • VPN password
  • VPN L2TP Secret Key (or Pre-Shared Key)

You will need to use these information when setup VPN connection .

Setup VPN connection

  1. Open Settings , choose General , then choose Network , then choose VPN .

You will see the following screen.

../_images/settings_vpn1.png
  1. Use Add VPN Configuration to add new configuration
../_images/add_configuration1.png
  1. Choose L2TP on top tab, then fill fields with details
    • Descriotion - any name like “l2tp”
    • Server - your vpn server (hostname or ip address)
    • Account - your vpn username
    • Password - your vpn password
    • Secret - your vpn l2tp secret
    • Send All Traffic - turn it on (which is default)

Then press Save button.

../_images/fill_configuration_detail3.png
  1. The new vpn configuration has been created .
../_images/settings_vpn_with_new_vpn1.png

You can connect to the server now .

Troubleshooting

I can’t connect to the server ?

Please make sure your phone have useable internet connection. If not , trun your WIFI or 3G on .

After that, if you still can’t connect to vpn server, the reason might be

  • You are unable to reach the vpn server , bad network connection , server blocked by your ISP ...
  • L2TP protocal is blocked by your ISP
  • The vpn server is down .